Privacy Policy & SMS Messaging Terms
VANCOUVER CORPORATE WELLNESS INC. DBA VANCOUVER MOBILE WELLNESS
Effective Date: July 10, 2026
At Vancouver Corporate Wellness Inc. (doing business as Vancouver Mobile Wellness), we are committed to protecting your privacy and ensuring the security of your personal data. This document outlines our comprehensive policies regarding Data Collection, Usage, Security, and our explicit SMS Messaging Program Terms & Conditions as required for global A2P 10DLC compliance.
1. Data Collection & Privacy Practices
We collect personal information necessary to deliver high-quality mobile corporate wellness, registered massage therapy, acupuncture, counselling, and kinesiology/physiotherapy services. The specific items collected include:
- Full Name and contact details (including email addresses, telephone numbers, and physical addresses).
- Relevant medical and physical health history voluntarily provided during intake consultations, assessments, or program registrations to ensure therapeutic safety.
- Workplace and program-specific details for coordinated corporate wellness events.
2. Purpose & Usage of Collected Information
2. Purpose & Usage of Collected Information
Your personal information is leveraged strictly for service delivery and operational execution. This encompasses:
- Providing, tailoring, and managing our wellness, mobile treatments, and clinical services to your distinct structural and fitness requirements.
- Personalizing your therapeutic experience and improving our comprehensive service offerings.
- Processing inquiries, automated bookings, and scheduling appointments through our online systems.
- Coordinating workplace wellness agendas and direct communication updates.
CRITICAL DATA PROTECTION ASSURANCE:
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in information and consent are strictly confidential and are never shared or sold to anyone for any purpose whatsoever. Any information sharing or third-party processor mentions outlined elsewhere in generic administrative forms explicitly excludes mobile opt-in data and SMS consent.
4. Data Security Standards
We implement robust, industry-standard administrative, physical, and digital security controls to preserve your personal information against unauthorized extraction, alteration, loss, or disclosure. Digital records are maintained across secure, password-protected cloud spaces compliant with local healthcare storage privacy acts, accessible only to licensed healthcare practitioners directly involved in your care framework.
5. SMS Messaging Terms & Conditions
By opting into our messaging program, you agree to the standard terms governing corporate communications initiated by Vancouver Corporate Wellness Inc.
6. Direct Consumer Web Consent Framework
Below is the official text and structure embedded into our web inquiry forms to facilitate compliant consumer opt-in actions:
- Program Description: The messaging program consists of general conversational SMS messaging to address service inquiries, fulfill support tickets, confirm real-time appointment bookings, dispatch scheduling updates, distribute promotional offers or exclusive discount codes, and facilitate the general promotion of our corporate wellness products and services.
- Cancellation & Opt-Out: You retain the absolute right to cancel the SMS service at any time. Simply text the keyword STOP to +16043302338 or reply directly to any message received. Upon receiving your STOP command, we will transmit a singular final SMS message to confirm that you have been successfully unsubscribed. Following this confirmation, you will receive no further text communications. To re-enroll, perform the initial consent form submission at any point.
- Support Line: If you experience any technical disruption or operational failure with our messaging infrastructure, reply directly with the keyword HELP for immediate instruction, or contact our support desk directly via email at info@vancouvermobilewellness.ca.
- Carrier Liability: Mobile telecommunication network carriers are independent entities and are not liable for any delayed, intercepted, or completely undelivered text transmissions.
- Rates & Message Frequency: Standard message and data rates may apply from your mobile provider for any text messages exchanged between us. Message frequency is variable and contingent upon your active booking cycles and coordination inquiries. If you have any ongoing concerns regarding text plans, contact your mobile network carrier directly.
Below is the official text and structure embedded into our web inquiry forms to facilitate compliant consumer opt-in actions: